Foil balloons typically float for several days and may last a week or longer when kept indoors under ideal conditions. Float time varies based on temperature, balloon size, handling and environmental conditions.

Keep your balloon indoors in a climate-controlled space, away from direct sunlight, sharp objects, vents, ceiling fans and extreme temperatures. Handle it gently and always hold it by the ribbon or weight.

No. Never leave balloons inside a parked vehicle. Heat can cause the helium to expand and damage or burst the balloon, while cold temperatures may make it appear partially deflated.

Helium contracts when exposed to cold temperatures. Your balloon may temporarily appear soft or deflated but should expand again after returning to a warm, indoor environment.

Yes. Heat causes helium to expand and may split the seams or burst the balloon. Keep foil balloons away from windows, heaters, fireplaces and direct sunlight.

Foil balloons are best enjoyed indoors. Wind, rain, heat, cold and direct sunlight can shorten their lifespan or cause damage. Outdoor float time and appearance cannot be guaranteed.

Some foil balloons may be refilled if the balloon and self-sealing valve remain undamaged. Contact us before discarding your balloon so we can determine whether it can be reinflated.

No. Please keep balloons securely attached to their weights and never release them outdoors. Foil balloons can become entangled in trees, power lines and electrical equipment.

Adult supervision is required. Keep ribbons, balloon weights and damaged balloon pieces away from young children and pets, as they may present choking or entanglement hazards.

No. Helium should never be inhaled. Inhaling helium displaces oxygen and may cause serious injury.

Transport balloons in a clean, climate-controlled vehicle with enough open space to prevent crushing. Keep them away from sharp objects, hot surfaces and open windows. Do not place balloons in the trunk, truck bed or unattended vehicle.

Yes. Helium-inflated foil balloons are available for pickup in Grand Prairie, Texas, or delivery within 30 miles. Delivery availability and fees are based on the destination and order details.

Personalization is available on select foil balloons. Names, short messages or custom wording may be added depending on the balloon’s size, color and surface. Personalized items should be handled carefully to protect the lettering.

Contact us as soon as possible and include a clear photo of the balloon. Damage caused by improper transportation, extreme temperatures, outdoor conditions, sharp objects or mishandling may not be eligible for replacement.